Frequently Asked Questions
Everything you need to know about your minimal jewelry essentials.
What materials are used in Caitlyn Minimalist jewelry?
Our pieces are primarily crafted from high-quality 925 Sterling Silver, 14K Gold, and Rose Gold finishes. We prioritize hypoallergenic materials to ensure our jewelry is safe for sensitive skin.
How long does shipping take for personalized orders?
Since each custom piece is handcrafted to order, please allow 7-10 business days for production before your item ships. Standard shipping typically takes an additional 3-5 business days.
Can I return or exchange a custom-made item?
Because personalized and engraved items are made specifically for you, they are non-refundable. However, if there is a defect or error in your order, please contact us within 14 days for a replacement.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine of your pieces, avoid contact with perfumes, lotions, and water. When not in use, store your jewelry in a cool, dry place, ideally in the airtight pouch provided with your purchase.
Do you offer international shipping?
Yes, we ship our minimalist designs worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Is your packaging gift-ready?
Absolutely. Every order arrives in our signature Caitlyn Minimalist packaging, designed to be beautiful and gift-ready. You can also add a personalized gift note at checkout.